Dispatcher

Job Locations US-VA-Newport News
Requisition Post Information* : Posted Date 1 week ago(1/13/2025 3:55 PM)
Requisition ID
2025-3479
# of Openings
1
Category (Portal Searching)
Customer Service

Overview

Port Dispatcher

 

  • – Schedule pickup and delivery
  • – Communicate with customers to arrange times for shipments to be picked up and schedule deliveries.
  • – Make numerous changes to the routes throughout the day as dictated by customer requests and shipment arrangements.
  • – Solve problems with the port and shipping lines if drivers have trouble getting the containers.
  • – Communicate with the internal warehouse personnel about the containers' loading and unloading
  • – Coordinate and manage the most efficient loads to remain cost-effective
  • – Keep records and monitor drivers’ daily log for errors or violations.
  • - Update TMS software throughout the day, assist with payroll and billing as needed

 

Responsibilities

Requirements:

  • – Have knowledge and experience of the port dispatch.
  • – Familiar with the terminal websites
  • – Understand LRD empties and LFD import loads to minimize the costs on Per Diem and Demurrage
  • – Prior trucking experience is often preferred, and/or knowledge of driving and Department of Transportation rules and regulations.

– Computer skills: Email, Excel and GPS monitoring programs

 

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